Customers can cancel an order only before it has been packed or dispatched. Once the order status changes to ‘shipped’, cancellation requests will not be entertained.
To cancel an order, customers must promptly reach out to our support team via email at greencare@thegreencloset.in or call us at our helpline number mentioned on the website. Upon successful cancellation, the full amount will be refunded to the original payment source within 5-7 business days.
The Green Closet reserves the right to cancel any order in case of non-availability of products, pricing errors, or any fraudulent transaction detected. In such cases, a full refund will be issued to the customer.
To cancel an order, customers must promptly reach out to our support team via email at greencare@thegreencloset.in or call us at our helpline number mentioned on the website. Upon successful cancellation, the full amount will be refunded to the original payment source within 5-7 business days.
The Green Closet reserves the right to cancel any order in case of non-availability of products, pricing errors, or any fraudulent transaction detected. In such cases, a full refund will be issued to the customer.
Note : Sale items cannot be refunded